Quote Originally Posted by Muddydawg75 View Post
I did that with a company once, they sent a reply letter so apologetic that made yours look rude, and about $50 in free coupons....

The company that I work for now, actually instructs us to purchase anything on store shelves that doesn't meet their standards, and they will reimburse us.
Yeah, I got kind of a "passive aggressive" feel from the letter, but oh well. It's the gesture that counts.

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